Lux Lox Salon has implemented our cancellation policy. To secure your appointment we now require a credit/debit card. If your appointment is cancelled within less than 24 hours you will be charged a non-refundable $30 fee. Thank you for understanding!
For better results and time efficiency, here are some tips to keep in mind before visiting the salon:
1. Come with day old hair. Dirty hair is important because the cuticle is already open allowing chemical services to have better end results.
2. If you have extremely curly hair, please try to smooth it out with either a round brush or blow dryer prior to your appointment.
3. Please avoid wearing your best outfit. Although we try to practice cleanliness, it's hard to avoid possible color and/or bleach stains in the process.
4. Bring one to three photo references to show what look you're inspired by. This will ensure you and your stylist are clear on what the finished result should be. Showing more than three photos may cause miscommunications.
If You're Running Late:
Typically, arriving 15 minutes past your appointment is too late because we work in 15-minute intervals at the salon. Keep in mind if you are running late, it causes the salon to run behind schedule for the rest of the day.
If you are running 15 minutes late, please give the salon a courtesy call. Depending on how late you are, rescheduling may be an option.
If you are running 30 minutes late, it will be very hard to achieve your desirable end result. It will be best to reschedule your appointment for a later date. A long delay makes things worse for each customer who follows, and that’s unfair to clients who arrive on time.
In consideration of other clients, please turn cell phone ringers to a lower setting or vibrate.
Lux Lox Salon welcomes all families for hair appointments, but for the safety of children and for our guest experience and yours, children under 11 should not be brought into the salon. We may ask you to reschedule if your child accompanies you and is not receiving a service. It can be difficult to expect younger children to remain quiet and patient for longer periods of time.
The salon experience is different for everybody. Some prefer to just take the time for themselves and not chat. Others may prefer to chat a little more, we are welcoming of either. Feel free to bring a book or tablet to your appointment!
Smoking is not permitted within 15 feet of our front door.