Lux Lox Salon has implemented a new booking policy, in order to schedule an appointment, a $30 non-refundable deposit will be required at the time of booking. If you need to cancel or reschedule, please give us 24 hours or more notice and your deposit will be transferred to your new appointment. If you cancel with less than 24 hours notice, you will lose your deposit, and will need to pay a new deposit to secure a new appointment. Thank you for your understanding, this will alleviate the need for cancellation fees.
For better results and time efficiency, here are some tips to keep in mind before visiting the salon:
1. Come with clean hair. We need a clean palette to ensure color takes appropriately.
2. If you have extremely curly hair, please try to smooth it out with either a round brush or blow dryer prior to your appointment.
3. Please avoid wearing your best outfit. Although we try to practice cleanliness, it's hard to avoid possible color and/or bleach stains in the process.
4. Bring one to three photo references to show what look you're inspired by. This will ensure you and your stylist are clear on what the finished result should be. Showing more than three photos may cause miscommunications.
If You're Running Late:
Typically, arriving 15 minutes past your appointment is too late because we work in 30 minute intervals at the salon. Keep in mind if you are running late, it causes the salon to run behind schedule for the rest of the day and inconveniences others.
If you are running 15 minutes late, we unfortunately need to reschedule your appointment and will lose your deposit. It is unfair for the next client to be pushed back and interrupt their schedule.
Lux Lox Salon welcomes all families for hair appointments, but for the safety of children and for our guest experience and yours, children under 11 should not be brought into the salon. We may ask you to reschedule if your child accompanies you and is not receiving a service. It can be difficult to expect younger children to remain quiet and patient for longer periods of time.
The salon experience is different for everybody. Some prefer to just take the time for themselves and not chat. Others may prefer to chat a little more, we are welcoming of either. Feel free to bring a book or tablet to your appointment!
Smoking is not permitted within 15 feet of our front door.